Frequently Asked Questions

Find answers to common questions about our home essentials

What materials are used in VALE furniture?

We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and recycled metals in our curated collections.

Do you offer assembly services for large items?

Yes, White Glove delivery and professional assembly are available for most furniture items at checkout for an additional fee.

How do I care for my VALE textiles?

Most of our linens and rugs come with specific care labels. We generally recommend gentle cycles and eco-friendly detergents to maintain fabric integrity.

Are your products covered by a warranty?

All VALE furniture includes a limited 2-year warranty covering structural defects and craftsmanship.

Can I request fabric swatches before purchasing?

Absolutely. We offer complimentary swatch kits for our upholstery collections to help you make the perfect choice for your space.

Do you ship internationally?

Currently, VALE ships to the continental United States and Canada. We are working on expanding to international markets soon.